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Human Centered Design To Combat Cyber Threats

COVID-19 isn’t the only virus we have to worry about.

Alexandra Grochowski
7 min readJul 23, 2020

Lately, it seems like COVID-19 is the only virus in existence. Yet, the COVID-19 era has caused more people to spend time and money online, creating a perfect environment for digital viruses to spread.

300% increase in reported cyber crimes. Online threats and phishing attempts are 6x higher. 148% increase in ransomware
Design vectors created by macrovector. Data Source from Amount, FBI.

Cyber security threats are almost like their own virus. You can’t quite see them, but you know they are lingering in your surroundings.

Maybe you notice some symptoms:

  • New programs that were not installed appear.
  • The computer slows down.
  • Strange pop-up ads appear on the screen.
  • You lose control of your mouse or keyboard.

If you experience any of these symptoms, you’ve caught a cyber virus and need to seek immediate attention. Your personal or financial information may have been compromised.

Digital Opportunity Leads to Digital Threats

Fintech , Banking, and Payments

Newton’s Third Law Animation

“For every action there is an equal and opposite reaction.”

— Isaac Newton

According to Adam Hughes, the CEO of Amount, Cybersecurity crimes are crimes of opportunity. The same digital shift which is making it easier to start a start-up is making it easier for data breaches to occur.

Banking

Action

Companies have been scrambling to get set up online.

The expansion of banks into the digital realm is a long time coming. Coming from someone who worked at a big, traditional bank for almost two years, I can tell you banks are among the most resistant to change. Before COVID-19, most banks did not have the capability to bring all of their workforce and processes online. But they had to do it, and quickly. They took on third party fintech companies (such as Amount and AWS) to help set up resilient systems. While this is a big, positive, step for the…

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Alexandra Grochowski
Alexandra Grochowski

Written by Alexandra Grochowski

product designer. lover of oxymorons.

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